• The cost of therapy depends on your insurance plan (if using insurance)

    You can call the number on the back of your insurance card for more information about how much your insurance will cover for mental health therapy services.

    We offer a sliding scale, with the fee range being between $115.00-$180.00 for individual therapy services.

  • Your insurance coverage will be verified by Alma when you begin working with your therapist. Alma is the company we work with to manage our insurance billing and scheduling.

    We currently accept the following insurance plans:

    • Aetna

    • Cigna

    • UnitedHealthcare

    • Anthem BCBS (Formerly Empire BCBS)

    • Oxford Health Plans

    • Oscar

  • If you are experiencing a medical or psychiatric emergency, you should call 911 or proceed to your nearest emergency room.

    You may also use the following resources for non-emergency assistance:

    24/7 Resources:

    • 24/7 National Suicide & Crisis Lifeline:Call/text24/7: 988 or visit: https://988lifeline.org

    • 24/7 Crisis Textline:Text HOME to 741741

    • 24/7 Substance Abuse and Mental Health Services Administration (SAMHSA):Call 24/7: 1-800-662-HELP. Or visit: https://www.samhsa.gov/find-help

    • 24/7 National Domestic Violence Hotline (confidential crisis support & information):Call 24/7: 1-800-799-7233. Or text 24/7: “Start” to 88788. Or visit: https://www.thehotline.org

    • 24/7 National Sexual Assault Hotline (confidential crisis support & information):Call: 800-656-4673. Or chat online: https://hotline.rainn.org/online

    General Mental Health Resources:

    • National Alliance on Mental Illness (NAMI):Call the peer support line at 1-800-950-NAMI. Or visit: https://www.nami.org/support-education/nami-helpline/

    LGBTGEQIAP+ Resources

    • Trevor Project (peer support for LGBTGEQIAP+ youth up to age 24):Call 24/7: 1-866-488-7386. Or text 24/7: START to 678-678. Or visit: https://www.thetrevorproject.org/get-help/

    • Trans Lifeline (peer support for trans & questioning folks, answered by trans/non-binary peers):Call M-F 1pm-9pm EST: 877-565-8860

    • LGBT National Hotline (LGBTGEQIAP+ peer support for callers of any age can speak about sexual orientation or gender identity/expression issues):Call M-F 4pm-12am EST or Sat 12pm-5pm EST: 888-843-4564

  • We are a Western NY practice, founded in Rochester, NY!

    We offer virtual therapy services at this time, to anyone residing within New York State*

    *Per state licensing requirements, we are only able to provide services to those residing in the state we are licensed to practice in.

  • We are a virtual-only practice, and can meet with anyone residing in NYS, from the comfort of their own space.

  • Starting therapy is a big and important step! So firstly, good for you looking into starting for the first time!

    Secondly, here is a general idea of what you can expect when getting started with therapy:

    1. You will be able to meet for a free 15 minute consultation session, to answer any of your questions—and make sure you feel it is a good fit for you!

    2. If you agree to continue working with a therapist, you will be given consent forms to read and sign before beginning with your therapist.

    3. Your insurance coverage will be verified by Alma, or your out-of-pocket session fee will be discussed with your therapist. You will have your session fee confirmed prior to your intake appointment.

    4. You will meet for a 1-hour intake session with your therapist. An intake session is a structured session, where your therapist asks you questions to gain a comprehensive understanding of the many parts of your life.

      The intake is also where you and your therapist will collaborate to establish goals to guide your work together.

    5. You will set the frequency of sessions with your therapist and continue to meet.

  • You may complete the consultation form on our website, which will be submitted to our HIPAA-compliant admin email. Once submitted, we will use the information you provided to schedule your consultation appointment.

  • We use Zoom for video sessions, which is a HIPAA-compliant platform.

    You will receive a Zoom link via email prior to your scheduled appointment.

  • If at any point you are engaged with any sort of legal proceedings, including custody, divorce, or criminal proceedings, we reserve the right to not speak to lawyers or provide information for legal proceedings, unless we are subpoenaed by a judge.

    Protecting your confidentiality is our ethical responsibility. Referring to the Confidentiality section from our Treatment Agreement, in general, the law protects the privacy of all communication between a client and a mental health provider. This includes information shared verbally during sessions, therapist documentation of sessions, and overall progress in treatment. We may only release dates of service and whether or not you are active or inactive in treatment to lawyers if you sign a HIPAA authorization form. You have the right to revoke any such authorizations at any time, which must be in writing.

  • We require that appointments are canceled 24 hours in advance. Appointments canceled in less than 24 hours of your appointment time will be charged a late cancellation fee, which is equivalent to your agreed upon out-of-pocket session fee, or the amount insurance reimburses your therapist.

  • No. As a Licensed Mental Health Counselor (LMHC), we are unable to prescribe medications. However, we are connected to resources that can prescribe medications and can refer you to these services.

  • Meaghan Confer, LMHC, NCC, MS specializes in treating several issue areas, which guides which issue areas we are able treat.

    Generally, those we cannot work with are folks who are experiencing acute issues that may warrant a higher level of care, or more intensive supports.

    The following are populations & treatment areas we cannot assist with:

    • Children (ages 16 and below).

    • Clients experiencing active psychosis/psychotic symptoms.

    • Clients who are experiencing an active eating disorder and would benefit from a higher level of care.

    • Clients who are actively struggling with addiction and would benefit from a higher level of care.

  • We offer the following approaches, including evidence-based approaches:

    • Dialectical Behavioral Therapy (DBT)

    • Cognitive Behavioral Therapy (CBT)

    • Mindfulness-based therapy

    • Emotion-focused therapy

    • Narrative therapy

    • Solution-focused Brief Therapy (SFBT)

    • Motivational Interviewing

FAQ’s